Kaseya to PSA Integration Module

Get seamless Service Desk integration between Kaseya and Autotask or Connectwise. Simple setup with no complex reconfiguration of either system.  Our SaaS based Integration application (SIA) plug-in module can be up and running in a few minutes.

A middleware application that uses APIs to synchronize important ticketing information between Kaseya and your PSA tool (currently Autotask and ConnectWise*)

Ticketing:

  • Automatically create tickets;
  • Add missing configurations attached to tickets;
  • Synchronize description on ticket creation;
  • Add changes to status and summary between PSA and Kaseya tickets;
  • Push ticket description, resolution, and note updates to PSA;
  • View detailed history of all ticket updates;
  • Close PSA tickets in Kaseya

Configurations:

  • Create PSA configurations from Kaseya agents;
  • Update an PSA configuration’s status and owner from Kaseya;
  • Synchronize Kaseya agent audit with PSA configurations

From $100 per month

*some features not available in all PSAs

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