"ticket numbers have been reduced by 50 per cent, allowing the StoredTech team to put their energy in the right places".
“Working with MSP Assist has meant higher profitability, less headaches for the engineers and more client delight. And our engineers are better utilised because they’re focusing on tasks that are actually valuable. It also reduces the amount of rework, if we can find a root cause, we’re not going back to fight it again and again.”
Case Study Link - opens in new window:
StoredTech Case Study
What our customers say
“We have an amazing relationship. The team is dedicated, they’re personable, approachable, the level of service and support and the amount of personalized input that they’ve given us, is what separates them,”
"The transformation to my business was immediate. The implementation of MSP Assist gave the whole team confidence in our monitoring as well as giving the team more time to focus on the customer." Highly Recommended.
“For the most part it’s set and forget. We certainly deployed it one day and got results the next. It was a big change, day one - I let everyone know we were making the change and to expect more meaningful tickets and that was their experience.”